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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jorge Quirino

January 28, 2026

5  out of  5
rating by Jorge Quirino
"Great service and very helpful with insurance. Highly recommend!"
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Marc Fontaine

January 23, 2026

5  out of  5
rating by Marc Fontaine
"Good job on the help of insurance and the help with the state farm employees! Joy and Elizabeth are so kind and really care about your needs."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Marc, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Chris Baldwin’s Team—we are always here to help! "
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Sierra Ambrosek

January 21, 2026

5  out of  5
rating by Sierra Ambrosek
"Kelly set my husband and I up with State Farm after moving from another insurance agency and took the extra time to explain our policies in a way that was easy to understand, made sure we got the coverage we wanted and needed, and was kind and really fun to work with. Plus we saved SO much money switching. Thank you!!"
We responded:
"Wow, thank you for the 5-star review, Sierra! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Sierra, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Chris Baldwin’s Team is just a call or email away! "
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Jason Joseph

January 12, 2026

5  out of  5
rating by Jason Joseph
"Joy made things extremely easy for me with the claims process. I appreciate this team, highly recommend."
We responded:
"Thank you so much Jason for the 5 Star Review! I’m so glad we were able to help and we appreciate the feedback!!"
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Martha Albornoz

January 5, 2026

5  out of  5
rating by Martha Albornoz
"El servicio de Eduardo es excelente."
We responded:
"Thank you so much for the 5 Star Review Martha! We appreciate your feedback!!"
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Linda Masters

January 5, 2026

5  out of  5
rating by Linda Masters
"Eduardo stopped by the office and help me keep the discount for my Drive Safe and Save."
We responded:
"Thank you so much Linda for the 5 Star Review of our office and the kind words about our staff! I am so happy we can help you save money on your insurance!!"
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Dorothy Johnson

November 21, 2025

5  out of  5
rating by Dorothy Johnson
"Eduardo helped my 91year old grandma change insurances. Went above and beyond expectations. And made our days change very positive thank you"
We responded:
"Thank you so much Dorothy for sharing your experience! We really appreciate your feedback of our office and we are glad we could help you with your insurance needs!!"
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Maria Ortiz

November 9, 2025

5  out of  5
rating by Maria Ortiz
"Elizabeth Vazquez and the team are amazing! They’re always so friendly, helpful, and truly care about their customers. If you need any help with insurance, this is the place to go. 100% recommend this office and working with Elizabeth and her awesome team! 🙌"
We responded:
"Thank you so much Maria for sharing your positive experience with our local insurance agency in Mountain Home. We really appreciate it!"
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Aksafetysquad

October 23, 2025

5  out of  5
rating by Aksafetysquad
"I’ve had an amazing experience with Elizabeth Vazquez at State Farm! She’s knowledgeable, professional, and truly goes above and beyond to make sure her clients are taken care of. Elizabeth took the time to explain all my options clearly and helped me find the perfect coverage for my needs — all while saving me money. You can tell she genuinely cares about her customers and their peace of mind. I highly recommend her and her team to anyone looking for top-notch insurance service!"
We responded:
"Thank you so much AKsafetysquad! This is great feedback and we really appreciate you telling others about how much we care about our customers!!"
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Lizzy

October 16, 2025

5  out of  5
rating by Lizzy
"Kelly was awesome and helped me get everything sorted out for a reasonable price! When I went into the office, Joy was an absolute pleasure to speak with. She's completely an expert in her field. That, and this office has a nice feel to it, with kindness from all the staff!"
We responded:
"Thank you so much Lizzy for sharing your experience! We really appreciate your 5 Star Review of our office!!"
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Tabatha Woodwick

October 10, 2025

5  out of  5
rating by Tabatha Woodwick
"Joy Collins was wonderful to work with. Highly recommend."
We responded:
"Thank you so much Tabatha for the 5 Star Review! We really appreciate your feedback!!"
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Juan Araujo

October 8, 2025

5  out of  5
rating by Juan Araujo
"Excellent service love coming the office for service. Very friendly service totally recommend 💯"
We responded:
"Thank you so much Juan for telling others about our office! We really appreciate your feedback!!"
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Solía Esperanza Pop Caal

October 6, 2025

5  out of  5
rating by Solía Esperanza Pop Caal
"Excelente servicio!!"
We responded:
"Thank you Solia! We really appreciate you telling others about our 5 Star service for insurance and financial services!!"
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samuel hui

October 1, 2025

5  out of  5
rating by samuel hui
"Excellent customer service. Knowledgeable and smooth claims process - always great help!!"
We responded:
"We really appreciate you telling others about our 5 Star Service Samuel! Thank you so much and we appreciate you!!"
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cory taylor

September 30, 2025

5  out of  5
rating by cory taylor
"Extremely happy with how smooth my conversation with Joy went. I had a very small window during my lunch hour to discuss an auto policy and she was very helpful with getting things done in a timely manner 👍🏼"
We responded:
"Thank you so much Cory for the positive feedback and 5 Star Review! I’m so glad we could help you with your car insurance needs!!"
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Vickie Whitmore

September 12, 2025

5  out of  5
rating by Vickie Whitmore
"Knowledge people and very helpful"
We responded:
"Thank you so much Vickie! We truly appreciate your feedback!!"
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Taylor Chord

September 2, 2025

4  out of  5
rating by Taylor Chord
"I have been with start farm for 15 years including two different agents. I’ll be honest when I first signed on to this office with a gentleman who’s first name started with an A I considered leaving State Farm. I dreaded every call because some how he lost my information every time… HOWEVER, I recently started working with Joy and she completely changed everything! She is a shining representation of what I love about State Farm and their staff. She is attentive, caring , and knowledgeable (even for only being there a short time). State Farm found a gem and I hope they recognize her for that."
We responded:
"Thank you so much Taylor for the positive feedback! We hope over time we can earn that 5th Star!!"
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José Dav. Zap.

August 28, 2025

5  out of  5
rating by José Dav. Zap.
"Me gusta mucho el trato y como me ha ayudado Elizabeth Vazquez en todo lo que he necesitado, un excelente forma de tratar y ayudar a las personas."
We responded:
"Thank you so much Jose for the 5 Star Review of our office! I’m glad you had a positive experience and thank you for sharing with others!!"
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J R

August 27, 2025

5  out of  5
rating by J R
"Agent Mason went above and beyond to help me get my SR-22 filed. The Agents in the Mountain Home Idaho location are amazing. Thank you guys for your help and support."
We responded:
"Thank you so much J R for the 5 Star Review!"
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Jennifer rodriguez

August 25, 2025

5  out of  5
rating by Jennifer rodriguez
"Had an awesome experience and great people to work with! So helpful with any questions or concerns! Joy was awesome!"
We responded:
"Thank you so much Jennifer for the 5 Star Review of our office and the kind words about our staff! We really appreciate you sharing your experience!!"
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Kyle Richardson

August 25, 2025

5  out of  5
rating by Kyle Richardson
"My insurance needs have been varied and complex, but Joy and Chris have been accommodating and competent throughout. In this age of instant AI commerce, a little personal attention and customer service goes a long way. Thanks!"
We responded:
"Thank you so much Kyle for the positive feedback! I’m so happy that would could help you with your insurance needs!!"
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James Erickson

August 19, 2025

5  out of  5
rating by James Erickson
"Very helpful. Limited wait time. In & out to get on with my day quickly."
We responded:
"Thank you so much James for the 5 Star Review! I’m glad we were able to take care of your insurance and make it simple and easy!!"
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Caley Pritchett

July 17, 2025

5  out of  5
rating by Caley Pritchett
"Kelly is absolutely wonderful! She worked with me to help me get home and life insurance, and she made the whole process incredibly easy! In less than 30 minutes, she got me house insurance, life insurance, a car insurance discount, and saved me over $400 a year! Definitely recommend!"
We responded:
"Thank you so much Caley! Thank you for recognizing our amazing staff and I’m so glad we could take care of your auto, home and life insurance and save you money!!"
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Antonio Martinez

July 10, 2025

5  out of  5
rating by Antonio Martinez
"Rápido y exelente servicio totalmente lo recomiendo"
We responded:
"Thank you so much Antonio for the 5 Star Review! We really appreciate you sharing with others!!"
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BreeAnn Stevenson

April 24, 2025

5  out of  5
rating by BreeAnn Stevenson
"Alfredo Garcia is amazing! He started our insurance policy years ago and is always happy to answer any questions we have had through out the years. He is one of the main reasons we have stayed with State Farm. Even though he moved to the Boise office, he is always happy to assist us with our insurance needs."
We responded:
"Thank you BreeAnn for the 5 Star Review and the kind words about our staff! I’m so glad we have taken great care of your insurance and appreciate you sharing your experience!!"